Bank payments are temporarily pausedWe apologise for the inconvenience. Crypto payments are working as normal, and bank transfer will be back shortly.Laboratory research only. Not for human consumption.
Anyone in the UK, 18 or over. There's no application, no business name and no approval wait — create an account and you can order in the same session. A trade application is only needed if you want your own branding printed onto the vials.
No. Buy one vial or a hundred. Order 10 or more of the same compound and strength and you drop onto the box rate automatically — the price changes in your cart as you adjust the quantity.
Quantity. Buy fewer than 10 of a product and you pay the single-unit price. Hit 10 of the same compound and strength and you drop onto the box rate, which is substantially cheaper per vial. Ten at a time is faster for us to pick and label, and the saving goes back to you.
Per product. A box is 10 units of the same compound and strength. You can order as many different boxes as you like on one order.
Because hidden pricing exists so the seller can work out what you'll tolerate before quoting. We'd rather you saw the number, compared it against whoever you're buying from now, and came back if it's better.
No. We supply research compounds and bacteriostatic water only. We don't sell syringes or any other equipment, and we don't give reconstitution, dosing or usage advice. Everything we sell is for laboratory research use only, and we won't supply anyone who tells us otherwise.
£5 per order, not per unit, tracked — and free on orders over £50. Three vials going to the same address is still one £5 charge. Orders over £250 go free by Royal Mail Special Delivery.
Yes. Orders over £250 go by Royal Mail Special Delivery Guaranteed by 1pm at no extra cost: next working day by 1pm once dispatched, and signed for, so someone needs to be in to take it. On smaller orders you can upgrade to Special Delivery at checkout for £7.50. Everything else goes Royal Mail Tracked 24.
Anything marked in stock leaves our UK warehouse within 24 hours, by Royal Mail Tracked 24 or, on orders over £250, Special Delivery. Anything marked to order is sourced for you and takes up to 14 working days — dispatched by Mon 16 Nov. Every product says which it is on the catalogue and on its own page, and a mixed order ships together once the slowest item lands.
Cryptocurrency, at checkout and paid up front, and it takes 10% off. Bank payments are temporarily paused — we apologise for the inconvenience.
Not currently. UK addresses only.
Send us a photo within 48 hours and we'll replace it or refund it.
Yes. You have 14 days from receiving your order to cancel it, and we'll refund you within 14 days of the vials coming back. The one exception is a vial whose seal has been broken — once that's open we can't verify how it's been stored and it can't go back into stock, so it's exempt. Unopened, seal intact, no problem.
Not yet, and we won't pretend otherwise. Every batch is lot-numbered and traceable, supplier paperwork varies from batch to batch, and we're independently testing the catalogue as we go. The first result is back: BPC-157 at 99.892% purity via Janoshik in the Czech Republic. Each product page tells you exactly which stage that specific batch is at.
Where a batch has been independently tested, the result carries a task number and a unique key, and the link goes to Janoshik's own system rather than a PDF we host. You check it on their record, not our word. Most suppliers hand you a certificate from their own manufacturer and stop there.
Yes. Every batch comes with a supplier certificate of analysis. The supplier's details are redacted for commercial reasons, the results are untouched, and the vial pictured on the certificate matches the vial we send. Email us the product or the lot number and we'll send it over.
Absolutely, and we'd encourage it. Take a vial from your own stock and send it to any accredited laboratory you like — we have no relationship with any of them and no say in the result. Send us the report and we'll publish it on our testing page, with your name on it if you want the credit.
Judge it on what's checkable, not what's claimed: a real independent lab result you can look up on the laboratory's own system, a lot number on every vial that ties back to its batch, and an open invitation to send your own vial to a lab of your choosing.
Every vial carries a lot number in the format ZEN-YYMM-NNN. Look it up on the batch ledger and it will tell you exactly what documentation exists for that specific batch. A supplier certificate and an independent result are different things, and we label them differently.
Zenic labels as standard — our branding, the compound and strength, the lot number and the research-use wording. Trade accounts can also choose unlabelled vials at checkout, shipped lot-numbered for them to sticker themselves.
Yes, through a short trade application. You send a logo, pick an accent colour and approve the proof; we print it on cryo-grade stock and apply it before dispatch. No setup fee, no per-label charge, no minimum run.
Not as standard. The compound name, strength, lot number and research-use wording stay fixed on every vial, so a dosing instruction can never end up printed on a research chemical. Fully custom designs are considered case by case for established partners.
Any time, free. It's saved to your account and applies to every order until you change it.
No. Ordinary accounts can buy the whole catalogue at the same published prices. A trade account exists for two things: reselling what you buy from us, and having your own branding printed on the vial.
No. Sole traders are fine. We ask what you sell and where, because the application is reviewed by a person rather than approved automatically.
Your website, mostly. We're checking how the products are described — whether it reads as a research supplier or a supplement shop with a disclaimer at the bottom. Dosing protocols, before-and-after photos and health claims are what get an application declined. If that's the only problem we'll tell you exactly what to change rather than just saying no.
Yes. Put a social page or write 'not live yet' and explain what you're planning in the notes. We'd rather talk to you before you build than have you launch something we then can't supply.
A person reads every application, usually within 24 hours and always within two working days. You can keep ordering normally in the meantime — approval only unlocks custom branding.
Still stuck?
Ask us anything before you order — including the awkward questions about sourcing and testing. We’d rather answer them now than have you find out later.